
Length of Service: 4 years
On Lok PACE 30th Street Center
How did you come to work at On Lok: During the pandemic, I was looking for a new challenge and a meaningful way to use my Physical Therapy skills. I applied and got the job!
What do you like most about your job: I enjoy working with elderly people as a Physical Therapist to keep them active and thriving in their community.
I like: exploring trendy neighborhoods and finding the best coffee and pastries.
I know: how to motivate participants to achieve their goals.
I could not do without: my passport.
In my free time: I cook, take walks with my dog, and watch Project Runway.
My superpower is: my strong values are my best strength. And, I love karaoke. Another one of my superpowers is that I have no shame with my singing voice and I use it to entertain our participants.
By: Michelle Quezada, Benefits Manager

There will be ONE webinar on Monday, November 3, 10:00 am - 11:00 am in order to make things simpler for everyone. OLHW and Kaiser will both be included in this webinar. Translators will be available in Cantonese, Mandarin, and Spanish.
On Lok Health and Wellness Subscribers: Our 2026 On Lok Health and Wellness plan, managed by Surest, includes an updated plan design. Please attend the webinar on November 3 for more information. —Pharmacy: CVS CareMark - will replace Optum for prescriptions
Kaiser Permanente Subscribers: Kaiser has an updated plan design, including an increase to the HRA funding. Please attend the webinar on November 3 for more information.
Webinar Flyers are linked here: English, Spanish, and Traditional Chinese (see the flyers for a Zoom link).
This is a passive enrollment year, which means employees who are already enrolled do not need to re-enroll unless they want to make a change. The only exception to this is our Flexible Spending Account (FSA) Health Care and Dependent Care.
Open Enrollment Webinar — In case you cannot attend on November 3, a recording of the open enrollment webinar will be posted on the benefits portal at the end of the day.
2026 Benefits Guide —The 2026 guide covers costs and benefit details. All versions are available: English, Spanish, and Traditional Chinese. Printed copies are available at On Lok centers.
Email questions to a People Operations Generalist at people@onlok.org.
Call 415-292-8723 and ask a People Operations Generalist questions, or post your questions to the #help-people-hr-questions Slack channel.
By: Nicole Torres, Chief Operating Officer
We’re thrilled to share some incredible progress on one of the most exciting initiatives in our organization’s history, the PACE Expansion (PACE X) Project! This bold step forward is a cornerstone of our strategic vision to grow On Lok’s PACE program and bring our compassionate, comprehensive care to even more seniors in our communities.
PACE X is the name of our expansion project that includes two brand-new On Lok PACE centers — one in Union City and one in South San Jose. These centers will significantly increase our capacity to serve seniors in southern Alameda and Santa Clara counties. And here’s the best part: both centers are expected to open in early 2026!
South San Jose (151 Martinvale Lane): We’ve hit a major milestone! Construction is nearly complete, and we’re wrapping up inspections and regulatory requirements.
Union City (2600 Central Avenue): PG&E completed essential work earlier this month and our construction is completing their remaining work. Union City will initially open as an Alternative Care Setting (ACS), offering clinic services for our On Lok PACE Peralta Center participants. This transition also supports our move away from the Mowry clinic and Fremont Administrative Office.
This expansion is a true team effort. 22 department-specific workgroups are collaborating across On Lok to ensure we’re ready to open our doors with excellence. Your dedication and teamwork are making this dream a reality!
Over 25 employees have already applied to transfer to the new centers, a clear sign of enthusiasm and belief in our mission! We’re so grateful to see our experienced team members stepping up to help shape the future of PACE in the South and East Bay.
A huge shoutout to Janice Fujii, Director of Program Management, for her outstanding leadership in guiding this project forward. Your vision and coordination are helping us bring PACE X to life!
We’re building more than just new centers — we’re building a stronger, more connected On Lok community ready to serve even more seniors with heart and excellence.
Stay tuned for more updates, including a FAQ, as we move closer to opening day.


By: Charlene Elefante, Senior Manager Community Engagement
The South East Bay team proudly participated in the 2025 Silicon Valley Walk to End Alzheimer’s on Saturday, October 11, at Cunningham Park in San Jose. Staff from all three centers came out to represent On Lok with great energy and compassion. Our Enrollment team also represented by staffing the On Lok information table during the exhibitor portion of the event—connecting with community members, sharing information about PACE, and helping raise awareness about our services for older adults and their families.
The following week, On Lok was once again on the move—this time at the San Francisco Walk to End Alzheimer’s on Saturday, October 18. Led by Manuel Raneda, staff, families, and friends from across the organization joined together to walk in solidarity and hope. Manuel extends his heartfelt thanks to everyone who signed up, volunteered, donated, or simply came out on the day to help spread awareness.
Together, our participation in both the Silicon Valley and San Francisco walks reflects On Lok’s deep commitment to the Alzheimer’s Association’s vision of a world without Alzheimer’s. This community presence also directly supports our FY26 priority: Growing On Lok PACE to Serve More Seniors—by building visibility and trust in the communities we serve, we reach more families who can benefit from On Lok’s comprehensive care and support for aging adults. Every step we take helps us connect with more seniors, share our mission, and continue expanding access to PACE across the Bay Area.




Fremont Admin: Jinzhi Lin, Caregiver 1; Candice Musa-Caipo, Caregiver 2
On Lok 30th Street Senior Center: Jonathon Perez Sr., Driver Meals
On Lok PACE East San Jose Center: Jose Rodriguez, Driver
On Lok PACE Gee Center: Zoie Wong, Nurse Manager
On Lok PACE Peralta Center: Richard Delgado, Rehabilitation Aide; Mohan Lallian, Driver
On Lok PACE San Jose Center: Joey Correia, Driver; Yichun Lin, Caregiver 1; Kathleen Maguire, Physician
SF Admin: Patricia Moreno, Enrollment Outreach Representative; Elizabeth Salacup, Claims Assistant