Length of Service: 8 years

speaker

Employee
Spotlight

"Wendy" Hong Wen

location On Lok PACE East San Jose Center

How did you come to work at On Lok: I worked at a Residential Care Facility for the Elderly (RCFE) for more than 10 years before coming to On Lok. Based on a recommendation from a friend, I applied for a Home Care Caregiver position at On Lok in 2018 and have been here ever since.

What do you like most about your job: I like how the staff are friendly and willing to help each other. I love that supervisors show genuine care for their employees.

Please share a little about you:

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I like: singing songs whenever I get the chance.

I know: how to communicate well with participants and their families.

I could not do without: my rewarding work at On Lok.

In my free time: I like to dance for fun and exercise.

My superpower is: is patience.

Quick On Lok Check-In

By: Denise Altomare, Director of Talent Management

6 Questions, 60 Seconds, Your Feedback

We want to hear from you more often!

Thanks to your feedback in our last Employee Engagement Survey, action was taken across the organization, including the launch of Appreciation in Action, making recognition more accessible, shared, and part of our everyday work.

Building on that commitment to listening, we’re excited to introduce On Lok Check-In, our first Employee Engagement short survey. It’s quick and simple; just 6 questions that take about 60 seconds to complete. This brief check-in helps us understand what’s working well and where support may be needed as we continue navigating change together.


Got one minute?

You can take part from February 9 to February 15, 2026. The survey will be easy to access. Please look for it in your email, via text message, or through QR codes available in your centers and shared in spaces like Slack.

On Lok Check-In does not replace our annual Employee Engagement Survey. It will complements it by giving us a lighter, more frequent way to listen. Your voice matters, and your honest feedback helps guide meaningful action.

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Save the Date for the All Hands Meeting

By: Grace Li, Chief Executive Officer

February 5, 2:00 - 3:00 pm is our next All Hands meeting.

The All Hands meeting provides a dedicated format for On Lok CEO, Grace Li, to share about our strategic direction and foster alignment across the organization.


Questions submitted in advance to employeecommunications@onlok.org will be answered before the general Q&A, if there is enough time.

See the Outlook meeting invitation for Zoom links!

Milestone Moment: On Lok PACE South San Jose and Union City Centers Grand Opening!

By: Nicole Torres, Chief Operating Officer

Doors Open February 24, 2026!

We are thrilled to announce that On Lok PACE Union City and On Lok PACE South San Jose Centers will officially open their doors for full PACE operations on Tuesday, February 24, 2026!

As we enter our 55th year of serving seniors, this expansion represents a bold step forward in our mission to deliver high-quality care to more communities across the Bay Area.


👏 This has truly been a Team Effort!

I would like to recognize Nathan McKenzie, Janice Fujii, Vivian Vu, and Jonathan Chau for their leadership in guiding us to this moment. A huge thank you also goes to the teams across Operations, Clinical, IT, Facilities, Talent, and Marketing for the extraordinary coordination required to prepare these spaces.

👀 Get a Sneak Peek

As the project team finalizes preparations—from staff training to community partnerships—we invite you to see where our new teams will be doing meaningful work. View photos of the new centers here.

For questions regarding the openings, please reach out to Director of Programs Janice Fujii.

new-hires

new hires

On Lok 30th Street Senior Center: Kristin Rose, Registered Dietitian

On Lok PACE 30th Street Center: Xiao Fok, Center Scheduler Tessa Lignore, Activity Leader

On Lok PACE Gee Center: Ericka Cregler-Mitchell, LVN Center Wei Guan, Caregiver 1 Annie King II, Caregiver 1 Jintian Zhen, Caregiver 1 Ara Mangoyan, Caregiver 1

On Lok PACE Peralta Center: Valerie Tai, Social Worker MSW

On Lok PACE San Jose Center: Isabelle Desumala, Caregiver 2

The Harry and Jeannette Weinberg On Lok Memory Care Center: Mei Xiang, LVN Home Care