Company News

Open Enrollment Nov 3—Nov 16

Oct 24, 2025

 

Michelle Quezada
Benefits Manager
 

Remember—this is the last week! Open Enrollment ends this Sunday, November 16.

Now is the time you can enroll, change, or waive your benefit plan options and add or remove dependents from your coverage.

Deadline is November 16!

No changes are allowed after November 16, or during the plan year unless you experience a qualifying life event defined by the IRS. Benefit changes will be effective January 1, 2026.

Passive Enrollment

This is a passive enrollment year, which means employees who are already enrolled do not need to re-enroll unless they want to make a change. The only exception to this is our Flexible Spending Account (FSA) Health Care and Dependent Care.


New in 2026

  • On Lok Health and Wellness Subscribers: Our 2026 On Lok Health and Wellness plan, managed by Surest, includes an updated plan design.

    • Pharmacy: CVS CareMark - will replace Optum for prescriptions

  • Kaiser Permanente Subscribers: Kaiser has an updated plan design including an increase to the HRA funding.


Important Documents and Resources
Open Enrollment Webinar
  • It will be available in the benefits portal by the end of the day on November 3.

2026 Benefits Guide
  • The guide covers costs and benefit details.

    • All three versions are linked here: English, Spanish, and Traditional Chinese, and they are also available in the benefits portal mentioned above.

    • Printed copies are available at On Lok Centers starting late October.

UKGPro 2026 Benefits Open Enrollment USER GUIDE
  • Linked here is the User Guide with instructions on how to participate in the online open enrollment in UltiPro. Currently, the guide is only available in English.


Questions

Email questions to a People Operations Generalist at people@onlok.org, call 415-292-8723 and ask a People Operations Generalist questions, or post your questions to the #help-people-hr-questions Slack channel.

 

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Michelle Quezada
Benefits Manager
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